Frequently Asked Questions

Frequently Asked Questions

1. Which data sources do I need to connect?

All participants will receive two measurement devices. Open the NeedForHeat app, scan the QR code on the measurement device from the app, and you will automatically see the information below and the app will also help you connect it to your Wi-Fi network at home:

In addition, you are asked to connect one online data source:

2. How do I re-connect a measurement device?

Reconnecting a measurement device to your Wi-Fi network may be necessary, for example, if you get a new Wi-Fi router or if the initial connection was unsuccessful. The process for re-connecting varies for each device. Click on the question mark next to the device name in the list on the NeedForHeat app screen, or scan the QR code on the device above Info? Scan!.

You can also find this information in the frequently asked questions for the monitoring device you want to re-connect.

3. Where can I find answers to Frequently Asked Questions about data sources?

4. Other Questions

For other questions regarding the installation and activation of monitoring devices, you can contact the research helpdesk at needforheatonderzoek@windesheim.nl.